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Updated 09/09/2026 — Membership model. Clauses rewritten following Alexis's decision (Membership €500/household/year, 15 credits, no per-stay fees, insurance charged at the time of the stay). To be legally reviewed before publication. Reference: Membership · Decisions.
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MY FAMILY ABROAD, a simplified joint-stock company (SAS) with a share capital of €30,000, registered with the Paris Trade and Companies Register under number 999 956 303 R.C.S. Paris, with its registered office at 60 rue François Ier, 75008 Paris, France ("MFA", "we", "our"), provides the website myfamilyabroad.com, its applications and all associated services/community spaces (collectively, the "Platform") and the matchmaking and support services related to homestay immersion experiences (collectively with the Platform, the "Services"), subject to compliance with these Terms of Use (the "ToU").
By using the Platform and/or the Services, you agree to be bound by these ToU, the Privacy Policy and all ancillary policies incorporated by reference (e.g.: Code of Conduct, Cancellation Policy, Safeguarding Policy, Insurance Policy, etc.).
MFA is a "give-to-get" community: families actively participate in the ecosystem, host, send, and commit to respecting a strict framework of safety, transparency, and fairness.
Last updated: 09/09/2026
Program name: MyFamilyAbroad Customer Care SMS, operated by MY FAMILY ABROAD (MFA). What we send: customer care messages about your MFA account and your family exchange - replies to your support questions, confirmation of scheduled calls and appointments, reminders about outstanding onboarding or pre-departure documents, and check-ins before, during and after a stay. We do not send marketing or promotional messages through this program. Message frequency varies. Message and data rates may apply. Reply HELP for help, or call +1 424-401-9831 or email [email protected]. Reply STOP at any time to unsubscribe. Carriers are not liable for any delayed or undelivered messages. Privacy Policy: https://ressources.myfamilyabroad.com/Privacy-Policy-32869a5c60c5804aab0bf55fc568c337 - we do not share or sell mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. The full SMS program terms are set out in section 23 below.
Stays involve minors (from age 12) and/or young adults. Accordingly, MFA applies a limited tolerance policy: any behavior, inconsistency, or failure of a nature likely to harm safety, respect, trust, or the smooth running of a stay may result in immediate suspension, cancellation of stays, and termination.
By accessing or using the Services, you agree to be bound by the ToU. If you do not accept the ToU, do not use the Services.